Refund Or Cancellation Policy
Customer satisfaction is our priority. Please review our policy below:
Order Cancellation
- Orders can be cancelled within 4 hours of placing them, only if they have not been shipped.
- To request cancellation, email us at cjdoesbusiness06@gmail.com with your order ID.
Refund Policy
Refunds may be issued under the following conditions:
Eligible for Refund:
- Damaged or defective product received
- Wrong item delivered
- Item not delivered within the estimated time frame (after courier investigation)
Refund will be processed back to your original payment method within 5–7 business days.
Not Eligible for Refund:
- Used or worn items
- Products damaged due to customer mishandling
- Minor variations in color due to lighting/screens
- Hygiene-related items (shapewear, massagers, etc.) once opened
Return Process
- Email us with photos/videos of the issue
- Our support team will verify and approve the return
- Product must be returned in original packaging (when applicable)